AODA Standards |
AODA Requirement |
Target Date |
Action Items |
Status |
---|---|---|---|---|
Customer Service Standard | Policies, practices, procedures
|
Jan 1, 2012 |
|
Completed |
Customer Service Standard | Must communicate with person with disability in a manner that takes into account their disability | Jan 1, 2012 |
|
Completed |
Customer Service Standard | Use of service animals and support persons
|
Jan 1, 2012 |
|
Completed |
Customer Service Standard | Notice of temporary disruptions
|
Jan 1, 2012 |
|
Completed |
Customer Service Standard | Training for staff
|
Jan 1, 2012 |
|
Completed |
Customer Service Standard | Feedback process
|
Jan 1, 2012 |
|
Completed |
Customer Service Standard | Notice of availability of documents
|
Jan 1, 2012 | Post on agency website and premises notifying clients that document covered under this regulation are available upon request. | Completed |
Customer Service Standard | Format of documents
|
Jan 1, 2012 | Ensure all documents produced are in an accessible format. | Completed |
General Requirements | Accessibility Policies
|
Jan 1, 2014 |
|
Completed |
General Requirements | Accessibility Plans
|
Jan 1, 2014 |
|
Completed |
General Requirements | Training
|
Jan 1, 2015 |
|
Completed |
Information and Communication | Accessible feedback process
|
Jan 1, 2015 |
|
Completed |
Information and Communication | Accessible format and communication supports
|
Jan 1, 2016 |
|
Completed |
Information and Communication | Emergency and public safety information
|
Jan 1, 2012 | As our agency does not post these plans publicly, this requirement does not apply to us. | Completed |
Information and Communication | New Internet websites and web content
(Applies to websites, web content and web-based applications that agency controls directly or through contractual relationships). Note: obligation applied to web content published after Jan 1, 2012. |
Jan 1, 2014
Jan 1, 2021 – all internet websites and web content must conform with WCAG2.0 level AA |
Develop list of guidelines to support our agency’s web content providers in developing web content that is accessible and meets WCAG 2.0 level A requirements. | Completed |
Employment Standards | Workplace emergency response information
|
Jan 1, 2012 |
|
Completed |
Employment Standards | Recruitment
|
Jan 1, 2016 |
|
Completed |
Employment Standards | Employee Accommodation
|
Jan 1, 2016 |
|
Completed |
Employment Standards | Employees returning to work
|
Jan 1, 2016 |
|
Completed |
Employment Standards | Performance management, career development and redeployment
|
Jan 1, 2016 | Develop process to address IAP during performance, career development or redeployment. | Completed |
AODA Multi-Year PlanCatharine Barker2022-09-23T20:14:37-04:00